FAQ

We will try to answer all your questions - if you still have a question, please feel absolutely free to contact us by phone or email.

What are Leolin baby carriers made of?

The fabric: Tear-resistant nylon parachute silk.

The fabric is also wafer-thin, ultra-breathable, hypoallergenic, quick-drying, mould-resistant and OEKOTEX Standard 100, Class 1 tested.

Technologically advanced padding at the leg opening, shoulder and hip straps ensure a particularly high level of comfort.

Spoiler alert: This means that Leolin can also be worn comfortably under your jacket on cold days.

The smooth and fine straps are particularly easy to adjust so that your shoulder and hip straps can be optimally adjusted. No more pulling and lashing with great effort. They also retain their colour even after a long time and do not fade.

What makes Leolin sustainable?

The prototype of the Leolin was designed in Austria with a lot of love and high standards. Our products are sewn under fair conditions within the EU close to the point of sale. Thanks to the stability and high quality of the materials used, your Leolin carrier is very durable - if you want it to be, it might even become a family heirloom : ).

Shipping, returns

Dispatch

Unless otherwise stated, domestic delivery (Austria) will be made within 1-2 days, deliveries to Germany will be made within 2-4 days and to Switzerland within 6-8 days after conclusion of the contract (in the case of agreed bank transfer after the time of your payment instruction).

Please note that there is no delivery on Sundays and public holidays. You will receive a tracking number from us so that you can track your parcel if necessary.

We currently ship our products free of charge within Austria and Germany from an order value of €99.

Below an order value of €99,- the shipping costs for

  • Austria €4.10 and for
  • Germany €9.90.

Shipping costs to Switzerland are €9.00 for orders over €99.00 and €16.00 for orders under that amount.

Returns

Leolin Mini guarantees you a high-quality baby carrier that will give you lots of pleasure on all your journeys and adventures. However, you may wish to return the carrier to us for certain reasons. If this is the case, we will refund you the full amount - please return the carrier to us in its original packaging, including labels, within 30 days of receiving the product. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check their condition, properties and functionality.

We cannot reimburse the return costs.

Care instructions

The high-quality parachute silk retains its colour much longer than cotton, but should not be overexposed to UV radiation. The baby carrier can be washed at any time on a 30 degree Celsius gentle cycle and preferably with a detergent without bleach. Use a laundry bag to protect the buckles and your washing machine. The drying process is very short thanks to the special properties of the fabric. Hang the garment damp on a hanger to smooth out the slight creases in the hood.

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